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A Patient Discusses Her Maxillofacial Surgery


Description

A patient discusses her experience receiving care from Dr. Bradford. She touches on the ways that her maxillofacial surgery improved her TMJ disorder symptoms, as well as her satisfaction in her appearance.

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Patient: My first consultation with Dr. Bradford, we actually didn't know what the problem was. I just know I had been to a lot of doctors trying to figure out why I had migraines. And my first consultation, he, you know, moved my jaw around, and he was able . . . you know, my very first appointment there, he was able to tell me what the problem was. I had maxillofacial TMJ surgery on my lower jaw. I also had a chin augmentation. I definitely loved my results. It was much better than I was expecting. I was really scared before that I wasn't going to like them, but not only are my headaches completely gone, but I'm really happy about the way that my looks changed. I loved all of the staff absolutely. Dr. Bradford is such a great doctor, and he was so patient. And all of his nurses were great. One of the nurses actually had the surgery herself, and I was super nervous about it before it happened. And she sat there and she talked to me about her experience and how happy she was with it, and she looks great. And after that, I just wasn't even nervous at all. At first, you know, they were talking about "you need surgery," and they were explaining to me all these things that I was going to need done, and I was like, oh, my goodness, they're going to break my jaw, and I'm going to have screws, and I'm so scared. And then they came in, and they were like "it's not as bad as you think." And, you know, they showed me some pictures of other people who have had the surgery, and they looked great. And I was like, okay, well, maybe it's not going to be that bad. And they were like "You're not going to feel anything while it's happening, we're going to put you to sleep, and we're going to take great care of you afterward." And they explained everything that's going to happen, and I was still a little nervous afterward because, you know, this is a big surgery, but they definitely made me feel a lot better about it. I would definitely recommend this surgery to other people. I mean, whether it's cosmetic or it's medically necessary, it is absolutely one of the best decisions I ever made.

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I wish to thank publically Dr. Ingalls and his staff for "going the extra mile" and not only providing great dental care but also helping a fellow human being out of compassion and caring. Thank you from the bottom of my heart for what you did for my family member.

Rodney H.

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